Privacy Policy and User Rights
Your privacy is important to us. Learn how we collect, use, and protect your information when you visit thalorivus.com.
Introduction to Our Privacy Approach
At Thalorivus, we understand the value of your privacy and strive to handle your personal information with care. This Privacy Policy outlines our commitment to transparency, compliance with Malaysian laws, and your rights as a user on our platform.
Our practices comply with Malaysia's Personal Data Protection Act (PDPA) and applicable international standards. We collect, use, and protect your data to enhance your experience while ensuring trust and security at every step.
How We Collect Your Information
We collect personal data when you interact with our platform, such as during account creation, form submissions, or while using our services and features. Certain information is gathered automatically for security and analytics.
Information You Provide Directly
- • Full name or display name for profile creation
- • Contact information including email address
- • Details you provide via contact forms
- • Preferences selected in your user account
- • Content or messages you submit on our site
Information Collected Automatically
- • IP address and browser type upon each visit
- • Device identifiers for compatible functionalities
- • Usage patterns and page navigation activity
- • Referrer websites or applications used
- • Statistics through cookies and analytics tools
Why We Use Your Data
We use collected data to manage accounts, personalise experiences, improve our services, ensure security, and comply with legal obligations. Data also helps us communicate relevant updates based on your preferences.
- • Manage, maintain, or update user accounts
- • Customise your experience on our platform
- • Enhance security and prevent misuse
- • Deliver important notifications and updates
- • Monitor website performance and troubleshoot
- • Analyse aggregate data trends and usage
- • Comply with legal and regulatory standards
Our Commitment: We are committed to respecting your privacy and implementing necessary security standards. All personal data is handled responsibly and in line with Malaysia’s PDPA requirements.
Sharing Your Information
Your information may be shared with trusted service providers, for legal reasons, or to support business operations. We never sell your personal data.
Third-Party Service Providers
We may partner with third-party vendors for hosting, analytics, communication, or payment services, always ensuring equivalent data protection obligations are upheld.
Legal and Regulatory Requirements
We may disclose information if required by Malaysian laws, regulations, court orders, or government authorities.
Anonymous Data and Statistics
Aggregated data may be used for analytics, research, or reporting in a way that does not identify individuals.
Your Privacy Rights
You have the right to access, correct, delete, or object to the use of your data at any time. These rights can usually be exercised via your account settings or by contacting our support team.
- • Request access to your stored information
- • Correct inaccuracies in your personal data
- • Request deletion of your information
- • Obtain a copy of your personal data
- • Object to data usage for specific purposes
- • Request processing restrictions when needed
To exercise your rights or inquire about privacy, please contact our team using the details below. We will respond as soon as reasonably possible.
Protecting Your Information
We use technical and organisational security measures to safeguard your personal information from unauthorised access or loss.
Technical Security Measures
- • Encryption of data during transfer
- • Regular system and security updates
- • Secure backups and disaster recovery
- • Network monitoring for suspicious activity
Organisational Security Measures
- • User training in privacy practices
- • Careful management of data access levels
- • Strict confidentiality policies for staff
- • Routine audits for compliance and risk
How Long We Keep Data
Data is only retained for as long as necessary for business, legal, and operational needs. We periodically review and securely dispose of outdated records.
- • Account details retained during active use
- • Usage data retained for analytics
- • Messages kept as long as needed for support
- • Payment records held per law
- • Preferences used for relevant communication
We ensure secure disposal of your data after retention periods expire.
Cross-Border Data Transfers
Where data is transferred outside Malaysia, we take steps to ensure similar levels of protection as the PDPA, including contracts with international partners.
- • Only transfer to countries with adequate laws
- • Use of standard contractual clauses
- • Ensuring partner compliance checks
- • Monitoring transfer mechanisms regularly
Cookies and Similar Technologies
Cookies enhance browsing experience, remember settings, and support analytics. You can manage preferences or disable cookies using your browser settings.
Types of Cookies We Use
- • Used for login and core site features
- • Track general site usage patterns
- • Remember your site preferences
- • Support multimedia and chat features
Most browsers offer cookie management options for privacy control.
Privacy Policy Updates and Changes
We may revise this policy to reflect legal or operational updates. Changes will be posted here with a new effective date.
- • Notice on our website for major updates
- • Email to users if regulations require
- • Prominent display within user accounts
- • Archive of previous version dates
Review this policy periodically for the latest updates.
Contacting Our Privacy Officer
Questions or requests? Reach out any time.
Thalorivus
Jalan Tun Dr. Awang, 11900 Bayan Lepas, Penang Malaysia
Phone: +60 5-306 5813
Email: content@thalorivus.com
Last updated November 17, 2025
Effective from November 18, 2025